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One year from the date of purchase. |
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Exclusions: |
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Defects that are not caused by the quality of merchandise,Improper installation, misuse, vehicle crash, acts of nature, etc. |
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Replacement Procedure: |
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Step one: Customer send us the photo of defective merchandise. |
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Step two: Ordinarily check by our technology worker. |
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Step three: Two options by us. First one: send replacement together with new order for the customer without defective merchandise back to us; Second choice: Customer will be requested to send back the complele merchandise back to us for further inspect and replacement. (Right now we have achieved GF34 ballast 100% replaced to customers based on the photo which show us clear manufacture code and wire cutting) |
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